Monday, November 23, 2: If you don’t contact AuthenTec, then how are they supposed to know you’re looking for a driver? It is highly recommended that you print out these instructions for use as a reference during the installation process. If you choose to change the operating system, the default fingerprint reader drivers and programs provided by HP for your computer model might not be compatible, and the fingerprint reader will not work as a result. Levinson Chairman Ronald D. Enable biometric support Some types of BIOS allow you to enable or disable individual hardware components.

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This allows other hardware and software to support the fingerprint reader. If the access manager autjentec available on the web site is newer than the version installed on your notebook, download and install it. Before using the fingerprint reader, be sure that your fingers are authntec. Click ‘ Get Latest Updates ‘.

Go to the directory where the file was downloaded and double-click the EP Before You will install anything do what’s written in below guide: Update the device driver The fingerprint reader hardware requires a device driver to allow software to control it. When it will end you will be informed twice that the update was downloaded with success.


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Find new device drivers if you changed operating systems The fingerprint device drivers and security software are designed for specific operating system.

Then tell HP exactly how you feel since they are responsivle for the hardware they sell! Digital Persona Fingerprint Reader.

It should be 4. Afterwards install the Digital Persona and evrything will work!!! This topic has been archived. All forum topics Previous Topic Next Topic. The fingerprint access manager software is listed.

The fingerprint sensor driver is listed. Press F10 to save this setting and restart the computer. Type your Windows password and click ‘ Next ‘. Choose ‘ Next ‘.

AuthenTec AES2501B (EntréPad)

Logon accounts contain user’s names and passwords for secure applications authentdc web sites that you register with the access manager. Check the below link to authemtec out how you should do it this is not a standard uninstallation process: In the meantime new hp laptops with Windows 7 and Authentec Fingerprint reader were available.

Use the table below to determine which access manager software was available at the time the computer was purchased. The following information may help troubleshoot problems.


This computer security article is a stub. Atuhentec fingerprint device driver and the access manager for the original configuration of your computer are available on the HP support web site.

Use dmy dates from September All stub articles.

Toshiba Fingerprint Utility (AuthenTec Sensor)

Find new device drivers if you changed operating systems. Like I said, I’m just trying everywhere I can to find a solution and while I take your point, you can see for yourself that many issues disussed in this forum are about 3rd party software by users who are frustrated by lack of support from their respective PC manufacturer. Select the operating system currently on authentwc computer, scroll down, and then expand Drivers – Keyboard, Mouse and Input Devices.

Gannett Satellite Information Network. Link wasn’t working so I’m not so sure that You done this. Windows 7 Hardware Fingeeprint https: Internet Explorer Download the latest version.

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