Ambir Technology will refund or credit for a service offering that was purchased for a properly returned product. Upon receipt of the returned product s , Ambir Technology will inspect the product to be certain all parts and software are included and no abuse, misuse or user negligence has damaged the product. All scanners which do not have —IX in the model name require initial calibration before scanning. What can I do? Select Device Manager Windows 8.
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If your calibration sheet comes with travwlscan horizontal bars then they must face down when calibrating. If calibration continues to fail, please contact Support atoption 3.
Custom-configured products, close-out products, and refurbished products may NOT be returned; all sales are final. If within fourteen days of the date of shipment of your recommended-configuration product or accessory, you are dissatisfied for any reason, you may return it for refund or credit in accordance with the following requirements: Select Device Manager My scanner is tarvelscan me a power error.
Upon receipt of the returned product sAmbir Technology will inspect the product to be certain all parts and software are included and no abuse, misuse or user negligence has damaged the product.
Your scanner model should be listed. If you are not using 3rd party scanning software, you will need to install AmbirScan software to capture images. Contact Ambir Support for further assistance.
Card and Document scanners Utilizing the physical scan button will pop up a list of options for you to choose which software to scan in. Calibration sheets may be reused indefinitely until damaged or lost.
You agree to pay Ambir Technology for any costs associated with damage to missing parts or software, tarvelscan damage related to any abuse, misuse of the product or user negligence of such product. Returns made without an RMA number will be refused.
Our scanners are USB 2. What can I do? Make sure your scanner is connected and powered on not in Standby Mode.
The scan button will perform the scan for the number function displaying on the scanner display. For legacy scanners, please see the driver install information located under your legacy device at the bottom of the Drivers page.
All returned units will either be repaired and returned to the owner OR Ambir will exchange with an equivalent model, with identical warranty coverage.
How do I know if my scanner is installed? Select Control Panel 3. How do I uninstall my scanner?
Ambir Technology Ps600-2 TravelScan Pro Document & Card Scanner
Card and Wmbir scanners Double click on the AmbirScan icon on desktop a. Check your USB connection to ensure it is securely in place. You will need to calibrate the scanner with the calibration sheet that came with the scanner. Please contact your reseller for details about their policies covering returns and exchanges.
How do I obtain service on my scanner? Check your USB connections 3. Video is made using Windows 7, bit operating system. Check to see if your scanner is installed properly in device manager. Select Uninstall Program under the Programs setting 4.
What can I do with the button on my scanner? If the scanner is displaying as a USB 2. No initial calibration is required. Locate your device name.